Buying a new appliance is exciting, but a little preparation before delivery day can help everything go smoothly. Whether you’re replacing a single appliance or upgrading your entire kitchen, taking a few minutes to measure your space, prepare utility connections, and understand the delivery process can help avoid delays and ensure your new appliance is ready to use as quickly as possible.
This guide walks you through everything you should do before your appliance arrives, what to expect on delivery day, and how Best Buy Canada can help with delivery, installation, and recycling.
Before you buy: measure your space carefully
Choosing the right appliance starts with making sure it will fit.
Measure:
- Width
- Height
- Depth
- Clearance for doors and drawers to open fully
Don’t forget to account for ventilation requirements and extra clearance recommended by the manufacturer.
If you’re replacing an existing appliance, measure both the appliance and the opening rather than assuming the new model will fit. You can also read our guides on fitting and measuring a fridge as well as how to measure a dishwasher.
Don’t forget the delivery path
One of the most common reasons appliance deliveries are delayed is because the appliance fits the kitchen—but not the route to the kitchen.
Before delivery, measure:
- Front door
- Hallways
- Staircases
- Elevators (for condos)
- Tight corners
- Interior doorways
Move furniture, rugs, or décor that could get in the way and make sure there’s a clear path for the delivery team.
Make sure your utility connections are ready
Different appliances require different hookups.
| Appliance | Check before delivery |
|---|---|
| Refrigerator | Electrical outlet and water line (if using ice maker or water dispenser) |
| Dishwasher | Water supply, drain connection, electrical hookup |
| Range | Correct electrical outlet or gas connection |
| Washer | Hot and cold water hookups plus drain |
| Dryer | Electrical outlet or gas connection and proper venting |
If you’re switching from electric to gas, or adding a new water line, arrange for the necessary work before delivery day.
Prepare your old appliance
If you’re replacing an existing appliance:
- Empty all contents.
- Disconnect it if instructed.
- Defrost refrigerators or freezers 24 hours before pickup.
- Secure loose shelves and drawers.
- Wipe up excess water.
If you’ve added haul-away service, the delivery team can remove your old appliance for responsible recycling.
What to expect on delivery day
Before your scheduled delivery:
- Clear your driveway or parking space.
- Remove obstacles inside your home.
- Secure pets.
- Have someone 18 years or older available to receive the delivery.
When your appliance arrives, the delivery team will:
- Carefully bring the appliance into your home
- Position it in the desired location
- Unbox it
- Allow you to inspect it for visible damage
- Remove packaging materials where applicable
Add professional installation for extra peace of mind
Some appliances simply plug in, while others require plumbing, electrical, or gas connections.
Best Buy Canada offers professional installation services for many major appliances, including:
- Refrigerators
- Dishwashers
- Washers
- Dryers
- Electric and gas ranges
- Cooktops
- Wall ovens
- Over-the-range microwaves
Professional installation helps ensure your appliance is connected correctly, tested, and ready to use.
Why buy appliances from Best Buy Canada?
Buying from Best Buy Canada means you get more than just a new appliance.
Expert advice
Whether you’re replacing one appliance or renovating your entire kitchen, our Blue Shirts can help you compare features, sizes, and brands to find the right fit.
Delivery and professional installation
Choose delivery options that work for your schedule and add professional installation for eligible appliances.
Appliance haul-away and recycling
Replacing an old appliance? Add haul-away service and have it responsibly recycled.
Flexible payment options
Spread out the cost of a major purchase with financing options available on eligible purchases.
Price Match Guarantee
If you find a lower advertised price from an eligible Canadian retailer, Best Buy Canada’s Price Match Guarantee helps ensure you shop with confidence.
After your appliance is installed
Once your appliance is in place:
- Remove any protective film.
- Register your appliance with the manufacturer.
- Download the companion app if it’s a smart appliance.
- Review care and maintenance recommendations.
- Replace water filters when required.
- Save your receipt and warranty information.
Taking these steps helps keep your appliance performing at its best for years to come.
Get ready for a smooth appliance delivery
Preparing ahead of time makes appliance delivery faster, easier, and less stressful. By measuring your space, checking utility connections, and understanding what to expect, you’ll be ready to enjoy your new appliance as soon as it arrives.
Explore refrigerators, ranges, dishwashers, laundry appliances, and more at Best Buy Canada, and add delivery, professional installation, and appliance haul-away services to make your upgrade even easier.
FAQs
Yes. Someone aged 18 or older must be present to accept and inspect the delivery.
Yes. Professional installation is available for many major appliances, including refrigerators, dishwashers, ranges, washers, dryers, cooktops, and wall ovens.
Yes. Haul-away and recycling services are available for many appliance deliveries when added to your order.
Measure your space and delivery path, prepare utility connections, empty your old appliance, and clear a path for the delivery team.
Yes. Before delivery, make sure elevators, hallways, and building access are available and large enough for your appliance.
great article and I love the cat pic at the end!
I have three cats @BBYMartin, and when we first set up our brand new Samsung washing machine last fall, I sat on the floor with them and watched it for splash around. It’s mesmerizing!